Orders (placed by any method) will be processed and confirmed. (We do not send confirmation for orders placed in our internet bookshop because you can easily check the status of your orders in the 'Your orders' menu anytime.)
Within the shortest time possible we forward the order to the publisher or the European distributor of the publisher. After receiving our order, publishers dispatch titles in stock or register the order for later supply, if the book is temporary not available, or cancel the order, if the book has gone out of print. Possible reasons why a book is temporary not available:
- the book is not yet published. Please note that announced publishing dates are subject to change
- the book is being reprinted. In certain cases, months, or a year passes, before a publisher decides to reprint a title, or call it out of print
- the book is out of stock. These titles mostly become available within a few weeks, or a couple of months
Please note that delivery times can vary due to the above. As these are beyond our control, we are not able to cancel orders, only in cases, where delivery is definitely uncertain.
US prices - European pricesThese prices might differ. Some publishers set one price for the book, others use two different prices. As most Internet sites provide prices in USD, these might not be the exact European list prices. Please note that the majority of the US publishers sell books to Europe in GBP.
If there is a European distributor for a US publisher, it holds the sole rights to sell in the Continent. We therefore sell books at the list price of the European distributor. The European list price is roughly the same and the US list price, in most cases. Delivery time is shorter.
Prices, when a book can only be ordered from another book store (not the publisher)After receiving an order, we always try to find the publisher of the book. The order is then sent to the publisher, or the European distributor. Prices apply as described above. There are certain cases, though, when neither we, nor the customer can provide publisher information. In these instances, we can order the book from another bookstore. Usual pricing does not apply to such orders, as there might be additional costs. We provide a price quotation to the customer, and place the order only after receiving confirmation.
