English for IT Communication - Myers, Tony; Buchanan, Jaime; - Prospero Internet Bookshop
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English for IT Communication

 
Edition number: 1
Publisher: Routledge
Date of Publication:
 
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GBP 135.00
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Short description:

English for IT Communication provides a comprehensive introduction for students and professionals studying IT or Computer Science and covers all forms of technical communication from emails and memos through procedures to reports and design specs.

Long description:

English for IT Communication provides a comprehensive introduction for students and professionals studying IT or computer science and covers all forms of technical communication from emails and memos through procedures to reports and design specs. In each case, the book offers multiple real-world examples, looking at who the texts are written for, what their purpose is, and how these affect what is on the page.


Key features of this book include


? How to write for different audiences and purposes


? How to design documents for ease of access and understanding


? How to communicate in multimodal media


? How to reference in IEEE


? Multiple different examples and breakdowns of common text types to show how they are written and to produce an understanding of quality in each


? Online support material including authentic examples of different workplace genres and a reference section covering relevant research studies and weblinks for readers to better understand the topics covered in each chapter


? Internationalized coverage of IT communication exemplars


This book is an accessible guide to writing effective forms of IT communications of the kind needed for all IT degree programs which aim to prepare students for the modern workplace. Practical and clearly written, it is designed to introduce readers to features of the most common genres in IT and computer science.

Table of Contents:

Chapter 1 ? Audienceand Purpose in IT


1.1 Introduction to audience and purpose



1.2 Analyzing audience: who?s going to read this?


1.3 Common types of IT audience


1.4 Analyzing purpose: why are they reading it?



1.5 Language for audience and purpose


1.6 Review


 


Chapter 2 ? Design principles in IT


2.1 Introduction to design principles



2.2 Design principles


2.3 Design in IT contexts: headings


2.4 Design in IT contexts: lists


2.5 Data visualization strategies


2.6 Review


 


Chapter 3 ? Workplace communication in IT


3.1 Introduction to workplace communication


3.2 Email



3.3 Memos



3.4 Enterprise social media



3.5 Language focus in workplace communications



3.6 Review



 


Chapter 4 ? Process documents in SDLC


4.1 Introduction to project management documentation



4.2 Work breakdown structures



4.3 Roadmaps




4.4 Other process documents



4.5 SDLC documentation best practice



4.6 Review



 


Chapter 5 ? System documents in SDLC


5.1 Introduction to product documentation


5.2 Product requirement document




5.3 Software requirements specification document


5.4 UX design documentation



5.5 API documentation



5.6 Quality assurance documentation


5.7 Language focus in system documentation



5.8 Review



 


Chapter 6 ? User documents in SDLC


6.1 Introduction to user documentation


6.2 End-user documentation



6.3 Online tools


6.4 Language focus for user documents


6.5 System admin documentation


6.6 Review


 


Chapter 7 ? Report writing in IT


7.1 Introduction to report writing in IT



7.2 Proposals



7.3 Recommendation reports



7.4 Feasibility reports



7.5 Progress reports



7.6 Evaluation reports



7.7 Common report features



7.8 Language focus in report writing



7.9 Review



 


Chapter 8 ? IEEE referencing and formatting


8.1 Introduction to IEEE



8.2 The basics of referencing



8.3 In-text citations



8.4 End-reference list




8.5 Abbreviations and locators



8.6 IEEE style guide



8.7 Drafting tips for organizing source material



8.8. Review



 


Chapter 9 ? Multimodal communication in IT


9.1 Introduction to multimodal communication



9.2 Video conferencing


9.3 Presentations




9.4 Language focus in presentations



9.5 Review



 


Chapter 10 ? Case Studies: Applied communication in IT



Note to the teacher/independent learner


Case study 1: conduct a stakeholder profile


Case study 2: redesigning a company website


Case study 3: reviewing automated messages


Case study 4a: developing a micro-payments app


Case Study 4b: developing a micro-payments app


Case study 5: writing for end users