Working Through Conflict - Folger, Joseph P.; Poole, Marshall Scott; Stutman, Randall K.; - Prospero Internet Bookshop

Working Through Conflict: Strategies for Relationships, Groups, and Organizations
 
Product details:

ISBN13:9781032464107
ISBN10:10324641011
Binding:Hardback
No. of pages:376 pages
Size:254x178 mm
Weight:852 g
Language:English
Illustrations: 7 Illustrations, black & white; 7 Line drawings, black & white; 21 Tables, black & white
700
Category:

Working Through Conflict

Strategies for Relationships, Groups, and Organizations
 
Edition number: 10
Publisher: Routledge
Date of Publication:
 
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GBP 165.00
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Short description:

Thoroughly encompassing theory, research, and practice this tenth edition provides an introduction to conflict communication and conflict management. 

Long description:

Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management. 


This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.


This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs. 


An Instructor?s Manual, including a sample syllabus, written and oral assignments, cases, exercises, video and online resources, sections from previous editions, and test questions is available at www.routledge.com/9781032489186. 

Table of Contents:
1. Communication and Conflict  2. The Inner Experience of Conflict  3. Conflict Interaction  4. Conflict Styles and Strategic Conflict Interaction  5. Power: The Architecture of Conflict  6. Face-Saving  7. Climate and Conflict Interaction  8. Managing Conflict  9. Third Party Intervention  10. Working Through Conflict